Telephone General Support
Non-Emergency Support Hours: Monday-Friday 7:30am - 4:30pm CST

1. Call:    847-934-8100       
2. At the voice prompt press the number "2"
3. First Tier Level Support Services Engineers are available
4. If they are busy assisting another, leave a detailed voice mail message and request a call back
5. You should expect a call back within 30 minutes

E-Mail General Support
Support Hours: Monday-Friday 7:30am - 4:30pm CST

1. Mail To: helpdesk@net56.net
2. Provide a detailed text message
3. You should expect a response within 30 minutes